Whether you're a participant, a family member, or a support coordinator, get in touch and we'll talk through what support you need and how Brighter Support Care can help.
Send us your details. When you get in touch, it helps to include your name, your suburb, a short description of the NDIS support you're looking for, and the best way to reach you. We'll respond during business hours.
Get in touch by phone or email with a brief description of what you need.
We confirm whether we service your area and talk through your NDIS plan.
We match you with a suitable support worker.
Support begins on a schedule that works for you.
Our office is available Monday to Friday, 9am to 5pm. Support delivery itself is scheduled flexibly around participant needs and may fall outside these hours.
We aim to respond to enquiries promptly during business hours. Response times can vary depending on volume, so if your enquiry is urgent, call us directly.
No. You can contact us directly whether or not you have a referral, and we'll talk through your NDIS plan and support needs from there.
Yes. Family members, carers and support coordinators are welcome to make enquiries on a participant's behalf.
It helps to have a general idea of your NDIS plan, the type of support you're looking for, and your suburb, so we can quickly confirm whether we service your area.
Our office is at 16 Wacol Station Rd, Wacol QLD 4076, within the Brisbane City Council area.
Our core service areas are Brisbane, Logan, Ipswich and the Gold Coast. If you're just outside these areas, get in touch and we'll confirm what's possible.
