Assist-Travel/Transport is a Core NDIS support that funds help getting to and from work, appointments, community activities and social events, for participants who can't use public transport or drive independently. Brighter Support Care provides this support across Brisbane, Logan, Ipswich and the Gold Coast.
These two supports are related but different. Assist-Travel/Transport funds the actual, ongoing transport assistance a support worker provides to get a participant where they need to be. Development-Life Skills is about building the skill and confidence to use public transport independently over time. Some participants use both together, transport support now, while working toward independent travel as a longer-term goal.
We schedule regular transport around a participant's routine, such as a daily trip to work, alongside one-off trips for appointments or events. Reliability matters here, so we plan around realistic travel times and confirm bookings ahead of time. Our support workers know the local areas they cover across Brisbane, Logan, Ipswich and the Gold Coast, which matters for getting participants to appointments and activities on time.
What to expect: Your first trip usually starts with a short introduction between you and your support worker, confirming pick-up points, timing and any assistance you need getting in and out of the vehicle, so future trips run smoothly.
Reliability matters most with transport support. A missed pick-up affects appointments, work and community activities. Brighter Support Care's local drivers cover Brisbane, Logan, Ipswich and the Gold Coast as a registered NDIS provider, and we plan realistic travel times so participants arrive on schedule.
Get in touch and tell us where you need transport support.
We talk through your NDIS plan and the funded travel hours available.
We set up a regular schedule or one-off bookings as needed.
Transport support begins, with adjustments as your schedule changes.
It covers support to travel to and from work, appointments, community activities and social events, including help getting in and out of vehicles safely.
Yes, regular transport to work, study or school is a common use of this support.
Transport assistance provides the actual travel support now. Travel training, covered under Development-Life Skills, builds the participant's own skills to use public transport independently over time.
Regular trips are usually scheduled in advance as part of your support plan, while one-off trips can be arranged as needed.
Yes. We can arrange one-off transport for medical, allied health or other appointments alongside regular scheduled travel.
This depends on what's arranged in your support plan. We can talk through the options available to you.
In some cases, yes, depending on how your plan funds this support. We can clarify what applies to your situation.
We aim to keep transport support consistent with the same worker for regular trips wherever possible.
Let your support worker know as early as possible. We build some flexibility into scheduling, though significant changes may need to be discussed ahead of time.
Call +61 489 225 854 or email info@brightersupportcare.com.au and we'll set up a schedule that works for you.
